Shipping policy

At ShopPinkJess, we carefully package all orders to help ensure safe delivery. However, once the package leaves our hands, we are not liable for the condition of the product due to how the courier handles the package. Additionally, we are not responsible for lost or missing packages due to incorrect addresses provided by the customer. Please double-check your shipping details before finalizing your order.

Delivery Restrictions

Some delivery restrictions with our courier include:

• Auction houses

• Malls or shopping centres

• Furniture and retail stores

• Hospitals

• Military bases

• Airports

• PO Boxes

• Amazon warehouses

If you’d like your order to be sent to a PO Box or an Australia Post Parcel Locker, please reach out to us, and we will gladly help arrange this for you.

Please see FAQ for some more answered questions.